RETURN POLICY SALES FOR FINAL ON ALL Cut fabric, books and patterns, sale items, finished goods, consignment items. OTHERWISE, for any other regular priced merchandise, returns must be made within 14 days from purchase. Packaging must be unopened and damage free (remember...we have to be able to resell it). WITH RECEIPT - Refund will be given in original payment type. WITHOUT RECEIPT - Store credit will be given. Please contact the shop at FamilyThreads@att.net if you have any questions. Exchanges We will replace items if they are defective or damaged.